Community substance misuse service

Sector: Community health
Client: Barnet, Enfield and Haringey Mental Health NHS Trust
Services provided: Bid writing support.

Benefits delivered

HealthcareBids helped Barnet, Enfield and Haringey Mental Health NHS Trust and its partner Blenheim to create the winning bid to provide community drug and alcohol services in Enfield. HealthcareBids worked with both organisations to define a compelling vision for the service, draft commercial and quality method statements and write final responses, highlighting the broader support the partnership could provide for patients.

Project summary

Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) is an established provider of integrated mental health services, including substance misuse services. BEH supports users across the London boroughs of Barnet, Enfield and Haringey. Since 2011, BEH has also delivered a full range of child and adult community services in Enfield.

The Trust saw an exciting opportunity to bid for the community drug and alcohol services in Enfield. As a key partner, BEH selected Blenheim, a charity that has been providing recovery support in London to drug and alcohol users, and families and carers for more than 50 years. Blenheim is an innovative organisation and developed the Drug and Alcohol Recovery and Treatment Tool (DARTT) to support recovery discussions between patients and clinicians. BEH asked HealthcareBids to assist in developing the bid.

Developing the vision for the substance misuse service

HealthcareBids attended a kick-off meeting with both organisations. We worked with BEH Service Managers from existing drug and alcohol and dual diagnosis services, the Consultant Psychiatrist, the Assistant Clinical Director and the commercial team from Blenheim to define the vision for the service. As part of this, we collectively identified the strengths of the combined proposition for the proposed substance misuse service. We also gathered evidence of the excellent outcomes achieved in both BEH’s and Blenheim’s existing services.

Writing the bid

HealthcareBids then drafted commercial and quality method statements, received feedback from team members and created final responses. A key element of BEH’s proposition was its intention to integrate the substance misuse service into its existing mental health and community services within Enfield. A strong emphasis was also placed on broader support for patients. This included development of peer mentors and the provision of education, training and employment opportunities to service users.

Mark Landy, Assistant Clinical Director of BEH’s Special Services, said:

“HealthcareBids helped us to pull this tender together. They worked really well with the teams from BEH and Blenheim and produced very good quality responses. They quickly understood our services and our approach, and we were delighted with the quality of our submission.”

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