Healthcare service mobilisation

Describing a healthcare service delivery model in the detail required to win an NHS tender demands an understanding of each element of the service, how the service elements interact and how the overall service will be delivered. The insight HealthcareBids gains through working with you on a tender therefore places us in an ideal position to provide a dedicated and experienced Project Manager to support your service mobilisation.

Our Project Manager will have helped to develop the mobilisation plan submitted as part of the tender and will already be familiar with mobilisation timelines, critical paths, project workstreams and project risks. The Project Manager will also have worked with the key staff in your clinical, operational and corporate services teams who will act as workstream leads during mobilisation.

One of the first actions during mobilisation is ratifying the project delivery plan with commissioners. Our Project Manager will typically attend that initial meeting and the subsequent fortnightly or monthly formal progress meetings. The Project Manager will then act as a nominated contact for commissioners for ad hoc updates and questions, greatly alleviating the pressure on your internal delivery team.

Throughout the mobilisation period, the Project Manager will chair internal mobilisation team meetings with workstream leads and the project sponsor(s). These will usually be held before the regular progress meeting with commissioners.

The role of the Project Manager is to support your internal teams to deliver the service in line with the mobilisation plan including through:

• Ensuring all workstream leads are completely clear on project timelines and deliverables and have the resources required to complete their actions.
• Chasing outstanding actions and escalating issues as appropriate.
• Working with project teams to manage conflicting priorities, address ‘road blocks’ and liaise both with internal colleagues and with delivery partners.
• Maintaining the project plan and the project risk log.
• Engaging with delivery partners to ensure their project deliverables, timelines and risks are fully and accurately represented in the plan and risk log.
• Keeping project sponsors and senior managers informed about progress, issues and risks.